Words and sounds for a thoughtful home
Speaker
  • Steven Clark Steven Clark Google Nest Labs Lead Audio and Copy Designers

    Steven is the Manager of Audio and Copy UX Design Team & Lead Audio UX Designer for Nest Labs at Google. Audio designer & product manager for over 20 years
    Jen is the Lead UX copywriter for Nest Labs.

assistant
  • Jeff Cardoni

    Jeff Cardoni Google Nest Labs UX Writer

Words and sounds for a thoughtful home

6052Thumbs Up
Session F11
Meeting room 301A
Time 07/21 09:00-12:00
Type Workshop
Language English
Direction Interaction Design
keynote content
Content Introduction

In just a few years, Nest has grown from a single thermostat company to a leading smart home brand. That brand, simple, human, and delightful, is at the core of all of Nest design. In these workshops, we’ll show how sound design, voice, and writing come together to create products that you want to live with. From simple greetings to helpful, easily understood messaging, we will talk about the process and details of designing text and speech interactions for the home. Participants will design their own prototypes for connected home devices that speak.

In this workshop, we will discuss how sound design and writing are combined to design user experiences for thoughtful, home devices that speak. The presenters will discuss various design challenges we faced when writing and designing voice interactions for Nest’s products. Participants will then practice writing for mobile apps and products that speak, and review them together.

Structure and Agenda

1. Voice Interaction for a thoughtful home - design challenges at Nest Labs (about 40mins)
2. The theory and practice of UX writing for the home. (about 40mins)
3. Practice: UX writing for home devices and mobile app (about 1 hour)
4. Review (about 40mins)

Target Audience

1. UX Designer
2. UX Copy Writer
3. Audio Designer

Participants Benefit

1. Understand how to write for products in the home
2. Learn how to design for products that speak
3. Get feedback from speakers and other participants

Work Case
  • Writing complex spoken messages that are clear & concise.
  • Crafting the right personality for each use case
  • Localization, not just translation.
  • Mobile alerts that are informative but not scary.
Guess You Like
  • Writing complex spoken messages that are clear & concise. 14
  • Crafting the right personality for each use case 24
  • Localization, not just translation. 34
  • Mobile alerts that are informative but not scary. 44
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