In 2011, I served in the design and optimization of full-link product experience of e-commerce and foreign trade business, completed the CrateD construction of foreign trade design system with the team, and committed to continuously polishing and improving the service experience of toB foreign trade products. With 12 years of experience design experience in e-commerce & foreign trade system platform, he joined Alibaba ICBU Design Department in 2014, and is committed to practice and drive the experience design of cross-border e-commerce transaction performance full-link product, toB customer experience monitoring and experience measurement, and design system construction. Focus on the experience design innovation in the foreign trade digital-real integration scenario, carry out innovation for various digital collaborative platforms of industry ecology, and improve the efficiency and empowerment of industrial Internet.

Design concept: Experience design reconstruction based on system engineering.