Zeng Sining
Alibaba
AI Creative Design Expert
With seven years of experience in internet creative design, five years of hands‑on work in core business at Lazada (an Alibaba‑backed e‑commerce platform in Southeast Asia), and another five years of e‑commerce entrepreneurship, she excels at building highly impactful visual order within complex business ecosystems. She has led the full‑chain visual experience upgrade for all S‑level promotional campaigns at Lazada and successfully built an enterprise‑grade internal AI efficiency tool. Her business scope spans major campaign marketing, brand creativity, IP design, and AI innovation initiatives. She specializes in driving large‑scale, cross‑organizational design projects, and possesses refined user empathy as well as a product‑oriented mindset for creativity.
Design Philosophy: Breaking the boundary between business demands and user experience through creativity — when aesthetics becomes the underlying logic of business growth, every design decision enables a symbiotic evolution of brand value and business objectives.
hinese merchants expanding into Southeast Asia often encounter growth bottlenecks due to cultural gaps and operational inefficiencies. Six countries, five major languages, diverse religious taboos, and varying aesthetic preferences — traditional "labor‑intensive" approaches can no longer handle the massive SKU volumes and high‑frequency上新 during peak seasons like Ramadan and 11.11. Simply stacking human resources leads to a breakdown in B‑end production and fragmented C‑end experiences. This workshop will, for the first time, systematically deconstruct how AI restructures the entire "selection → assembly →投放" (placement) chain, helping Chinese merchants overcome cross‑border barriers and achieve an upgrade from "product export" to "experience export."
Centered on the core concept of "B‑end restructuring driving C‑end experience," this workshop presents a complete, practice‑driven methodology for reshaping the full cross‑border e‑commerce chain with AI:
B‑end chain restructuring: Using AI to streamline intelligent product selection, multilingual campaign page assembly, and ad creative generation, transforming cross‑border operations into standardized processes and significantly lowering the entry barrier for merchants.
C‑end experience enablement: Leveraging efficient B‑end supply to deliver innovative interactions such as AI shopping assistants, visual search, and multimodal real‑time conversation, addressing the experience gap where "traffic comes in but conversions don't stick."
You will personally participate in designing an AI Agent — from intent recognition to shopping guidance — and experience how AI enables Southeast Asian users to "enjoy browsing and buy smoothly." The main content is as follows:
1. Opening Introduction
1.1 Speaker background: 7 years of internet creative design + 5 years of e‑commerce hands‑on experience at Lazada (Southeast Asia) + 5 years of e‑commerce entrepreneurship
1.2 The revolutionary impact of AI on cross‑border e‑commerce workflows: why traditional models are obsolete
1.3 Learning objectives and agenda of this workshop
2. Breaking Through Southeast Asia — Design Order in a Complex Context
2.1 The challenge of market fragmentation: significant differences among Indonesia, Thailand, Vietnam, the Philippines, Malaysia, and Singapore in aesthetics, religion, and language length
2.2 Pain points of experience fragmentation: design breakdown and disjointed shopping guidance caused by massive SKUs and high‑frequency mega‑sales (Ramadan, 11.11)
2.3 Breaking through from a design perspective: why an "AI‑driven order" is necessary — B‑end efficiency automation + C‑end intelligent experience
3. B‑End Restructuring: The "Selection → Assembly → Placement" Automation Engine in Practice
3.1 Visual translation for intelligent product selection: how to turn data into visual language
3.2 Aesthetic balance in multilingual creative: an AI auto‑layout system based on design rules that maintains visual appeal for long‑text languages like Thai and Vietnamese
3.3 Component‑based assembly system: from "building with blocks" to "generative assembly" — designers define "rules" rather than draw "blueprints," allowing the system to automatically generate localized festival campaign pages
4. C‑End Innovation: AI Shopping Assistant and Multimodal Interaction to Boost Conversion Rates
4.1 Real‑time intent interaction framework: using browsing/purchasing scores and user behavior tags to enable AI to proactively perceive user needs
4.2 AI multimodal real‑time conversation: integrating natural language, voice, video, and gestures around core shopping needs such as "find similar products," "find look‑alikes," and "find matching items" — creating a conversational shopping journey from visual discovery to purchase decision
1、Icebreaking and speaker introduction: background of the presenter and workshop objectives
2、In‑depth pain point analysis: cultural differences and experience fragmentation across six Southeast Asian countries
3、Explanation of the new AI‑driven chain: the B‑end "selection → assembly → placement" automation engine
4、Q&A and idea calibration: open questions on the first three sections
5、Group hands‑on exercise: designing an AI shopping assistant Agent on site
6、Outcome presentation and feedback: group sharing of solutions + instructor comments
7、Summary, review, and outlook: core methodology + future trends
8、Open Q&A and networking: in‑depth discussion and resource exchange
1、Visual designers and experience designers (who want to master AI‑driven cross‑border design methods)
2、Practitioners in overseas e‑commerce design (seeking to overcome localization bottlenecks)
3、Professionals in AI design and AI product domains (interested in AI implementation in e‑commerce)
1、A reusable AI cross‑border design methodology: a complete SOP covering product selection, campaign assembly, and ad placement
2、A library of real‑world Southeast Asian e‑commerce cases: first‑hand experience from Lazada's Ramadan, 11.11, and other major campaigns
3、An AI Agent prototype designed by you: produced on site and ready for iteration after the workshop
4、A "B‑end efficiency + C‑end experience" closed‑loop model: directly applicable to your overseas expansion projects
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